24x7x365 IT Support

We know that you and your team don’t work 9 to 5 so we offer round-the-clock, UK-based support which is all handled by our in-house IT team; guaranteeing you high quality IT services – at no extra charge.

You needn’t dread calling Cardonet’s IT Helpdesk because our expert support team speak Plain English. In fact the chances are they will speak your language; Portuguese, Polish, Hungarian or Hebrew … but never techy.

ONSITE RESPONSE

Although we fully expect to resolve most of your IT problems or queries remotely, our field IT engineers are ready to get your business back up and running ASAP. If we can’t help on the phone, we’ll come to your site.

If you want an engineer on site regularly – for a project or simply because your business requires it, we can do that too.

PROACTIVE MONITORING

Most hotels are reliant on their IT systems and infrastructure to generate revenue which is why we use cutting-edge tools that enable us to take a proactive approach to monitoring your IT infrastructure.

You can operate without interruption while we patch up potential issues – before it affects your business, your guests and often even before you notice it.

In the event something does go wrong we don’t just want to meet “break/fix” requirements, we want to get to the root of the problem and solve it for the long term.